Tourists’satisfaction is the most important thing in tourism industry, and Package tours are the most choosen type for traveling of tourists in Vietnam. This research identify factors influencing tourist satisfaction to ...

This research studied about the recommendation and revisit intentions of foreign tourists in Ho Chi Minh city, through their satisfaction with local foods. The author took the case study in Ho Chi Minh city and proposed ...

The relationship between perceived values; customer satisfaction and customer repurchase intention of organizations toward tour choice in Ho Chi Minh City (HCMC) was defined in this study. In addition, this study also ...

Over the past years, customer retention is recognized as one of key success factor and customer loyalty concept has pervaded several industries (Lewis, 1997). Nasution and Mavondo (2008) proposed that among hospitality ...

Ho Chi Minh City, a well-known South East Asia city, has attracted millions of foreign visitors yearly. However, many opinions from international travelers shared about their negative issues when they visited this city ...

This study attempts to identify the relationship between six components of service-dominant orientation and customer satisfaction, and to investigate the effect of customer satisfaction on repurchase intentions of customers ...

The purpose of this research is to examine empirically the causal relationships among travel motivations, number of visits, length of stay, destination satisfaction and tourist loyalty of international leisure tourists in ...

Vietnam hotel industry has promising opportunity to growth, but it also witnesses fierce competitive environment. Hotel industry has changed rapidly due to information technology, travelers are using Internet as a tool to ...

The problem with Vietnam‘s tourism industry is that visitors no longer interest in coming back after the first visit. This research aimed to measure key factors affecting perceived service quality of international tourists' ...