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    The effect of relationship marketing on customer loyalty - A case study about Starbucks in Ho Chi Minh city, Vietnam 

    My, Bui Thanh Tra (International University - HCMC, 2017)
    This research is carried out to examine four main factors of relationship marketing affecting on the customer loyalty in Starbucks, HCMC, Vietnam and discover the relationship of it towards customer satisfaction. Structured, ...
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    Marketing mix influencing on young consumer's purchase intention toward handmade cosmetics 

    Nhat, Doan Thai Uyen (International University - HCMC, 2017)
    This research aims to find out how the marketing mix influencing on young consumers' purchase intention for hand-made cosmetics in Ho Chi Minh City. The marketing mix including 4 elements: product, price, place, and promotion ...
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    Effect of service quality and product quality on customer loyalty - The case of Dien May Xanh retail in Ho Chi Minh city 

    Vinh, Dang Quang (International University - HCMC, 2017)
    study aims to identify factors impacting on the two level of customer loyalty (customer loyalty to store and customer loyalty to staff at Dien May Xanh retail Ho Chi Minh City. For this purpose, customer loyalty to staff ...
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    CSR and customer loyalty: the roles of trust, satisfaction, customer identification with the company and service quality 

    Trang, Phan Thu (International University - HCMC, 2017)
    The food safety as well as environmental welfare nowadays concerns customers greatly. Given those issues, this thesis is conducted with the purpose of how CSR influence customer loyalty through mediating factors including ...
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    Key factors influencing willingness to buy domestic garment 

    Huy, Le Duc (International University - HCMC, 2017)
    This study deployed quantitative method as major approach for discovering the relative factors that influencing domestic garment consumption. These factors are consumer ethnocentrism, product judgment, propaganda, value ...
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    Factors influencing young consumers purchase intention for iOS paid apps - A study in Ho Chi Minh city 

    Minh, Nguyen Cong (International University - HCMC, 2016)
    Till 2016, the blooming in growth of mobile technology and its relative industries has not been stopped; the Applications industry is also expanded increasingly. This new marketing environment brings several new occasions ...
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    Factors influencing luxury fair trade purchase intention - Context in Ho Chi Minh city 

    Phat, Chiem Hoang Hung (International University - HCMC, 2017)
    Purpose: This study investigates, compares the factors including learning history and purchase setting influence Fair trade purchase intention. The Behavior Perspective Model was adapted, and compare four scenarios represent ...
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    The effect of electronic word of mouth on consumer purchase intention through a mediation of consumer trust : A case study of restaurant sector in Ho Chi Minh city 

    Anh, Do Ngoc Lan (International University - HCMC, 2017)
    Nowadays, the development in information communication technology especially online social networks has led to an increase in online reviews and comments written by guests in hospitality industry, which has expanded the ...
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    Moderating effects of situational characteristics on clothing impulse buying - A study among Vietnamese consumers 

    Thao, Do Nhu (International University - HCMC, 2017)
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    Factors affecting buying decision toward fresh foods in supermarkets - Study among Vietnamese shoppers 

    Vien, Do Dang (International University - HCMC, 2017)
    This study aims to determine how the dominant factors such as product, price, place, promotion, services quality and health consciousness that affecting buying decision toward fresh foods in supermarkets of Vietnamese ...
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    AuthorTran, Tran huyen Bao (2)An, Le My (1)Anh, Do Ngoc Lan (1)Anh, Ha Bao Quynh (1)Anh, Le Thi Tram (1)Anh, Nguyen Thi Trang (1)Anh, Vo Ngoc Lan (1)Chi, Nguyen Ngoc Thao (1)Chi, Nguyen Thi My (1)Cuong, Nguyen Bach Minh (1)... View MoreSubject
    Management -- Marketing; Customer -- Relationship (91)
    ... View MoreDate Issued2017 (40)2018 (25)2019 (20)2020 (3)2021 (2)2016 (1)Has File(s)
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    Email: LibQuest@hcmiu.edu.vn

    Ward 6, Linh Trung, Thu Duc, HCMC