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Analyzing the factors of service quality that have an impact on patient loyalty in private hospital and clinic in Ho Chi Minh city
(International University HCMC, Vietnam, 2014)
Customer satisfaction and customer loyalty are very popular in recent researches. The
popularity of these researches emphasizes the importance of customers in the company success.
The customer loyalty is also the company’s ...
Analysis of customer loyalty toward Trung Nguyen coffee shops at Ho Chi Minh city
(International University HCMC, Vietnam, 2014)
This research analysis customer loyalty who are customer of Trung Nguyen coffee in
Ho Chi Minh city. Moreover, this research examines the impact of the four
independent variables are price , quality service , customer ...
An analysis of brand loyalty and satisfaction in banking service : The case of retail banks in Ho Chi Minh city
(International University HCMC, Vietnam, 2014)
The purpose of this research identifies the influenced determinants to the capital
structure of listed food companies on Ho Chi Minh Stock Exchange. Information of 35
listed enterprises over the period of 5 years (from ...
Analyzing factors that affect Customer loyalty - the case of Vietinbank branch 4
(International University HCMC, Vietnam, 2013)
Vietnam's economy is more and more developing which gives the companies great chances for gaining the successes. Moreover, customer loyalty is a key success of every companies which helps them to build a strong ...
Analysis of marketing activities for Saigon telecom service company (STS.CO)
(International University HCMC, Vietnam, 2011)
Analysis of marketing activities for Saigon telecom service company (STS.CO)
An analysis of Vietnam's coffee export 2001-2010: Performance forecast and comparative advantage
(International University HCMC, Vietnam, 2012)
This thesis sought to overview the coffee industry in the world and analyzes the coffee export of Vietnam. The main objective of this study was to analyze the current performance of Vietnam’s coffee exports ...
An assessment and analysis of customer satisfaction with service delivery of mobile telecommunication networks : A case study of Ho Chi Minh City
(International University HCMC, Vietnam, 2014)
This research measures the effects of mobile telecommunication networks
users ‟s customer satisfaction in Ho Chi Minh city. Moreover, this research examines
the impact of the seven independent variables are tangible ...
Analysis of factors affecting consumers adoption on mobile banking services in Ho Chi Minh city
(2014)
This research is conducted in order to develop a model measuring
consumer adoption on Mobile banking services in Ho Chi Minh City, and some
recommendations to expand the market of it.
The research was conducted from February ...
The analysis of impacts of service quality on customer satisfaction and customer loyalty : The case of Galaxy cinemas
(International University HCMC, Vietnam, 2014)
Presently, demands of young people for entertaining have increased and the higher
their requirements, the higher companies should develop their service quality.
Therefore, there is necessity to conduct researches on service ...
The Antecedents of customer satisfaction toward CGV cinema service - A study among Vietnamese consumers
(International University - HCMC, 2016)
Vietnam is becoming one of the most fast-growing markets in the field of cinema.
The foreign cinema service providers joined and dominant Vietnamese domestic cinema
providers. However, when the demand of watching movies ...