The effect of green human resource management on hotel employee's green ability and satisfaction

Abstract

Purpose: The hotel managers wonder whether or not addressing the employee’s emotional desire for environmental concerns can impact positively employee behaviors through understanding green practices. The main purpose of this study is to work over the interactive effect of administration-focused green practice and employee satisfaction through employee green ability as well as extend the organization’s awareness of green Human Resource. Design: The research’ conceptual model is the remodeling of the AMO theory among green practice by Nhat Tan Pham (Pham et al., 2019) and the green ability achieved by Wu (Wu et al., 2016). As a recommendation of an appropriate method, the quantitative technique is utilized to quantify data and generalize population sample findings. Total of 353 respondents, who are the employee of four to five star hotel located in Ho Chi Minh City, was employed to investigate the sustainable observation. Findings: After conducting a descriptive analysis of statistics, the results present that Green Practice put a practical influence on Employee Green Skill and Green Awareness. Simultaneously, this research extends the analysis on finding the most efficient path for enhancing Employee Job Satisfaction through various dimensions. Green Training represents investigated factors that keep a significant role in helping Hotel managers obtain Employee Satisfaction. Practical Implication: The long-term development of Green Human Resource will deliver a deeper understanding of the environmental problem for hotel employees at any level. It is necessary for hoteliers to make an effort on adapting green attribute directly into their enterprise to build up a green hotel industry. Keyword: Green Practice, Green Training, Green Reward, Green Organizational Culture, Green Skill, Green Awareness, Employee Job Satisfaction.