Browsing by Subject "Quality control -- Management"
Now showing items 1-3 of 3
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Customer-based perspective of business - to - busniess relationship quality in domestic rice supply chain networks of south Vietnam
(International University - HCMC, 2016)Relationship quality in business is an important construct in relationship marketing, and an important kind of intangible asset of a company. The purpose of this study is to identify the main components of relationship ... -
Factors affecting healthcare customer experience quality (EXQ) and the impact of EXQ on word of mouth, loyalty and satisfaction
(International University - HCMC, 2016)Healthcare Customer Experience Quality (EXQ) is not much actively measured by many traditional investigative service quality tools. This current research purpose is firstly to investigate factors affecting Healthcare ... -
A study on the quality of gym and fitness service at centers and clubs in Ho Chi Minh City
(International University - HCMC, 2016)The purpose of this study is to research different opinion about service quality of different groups of people in 2 kinds of fitness center in Ho Chi Minh City which are high quality centers and medium size quality ...