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Tourist satisfaction: antecedents and consequences a study of package tours at Ninh Thuan
(International University HCMC, Vietnam, 2014)
Tourists’satisfaction is the most important thing in tourism industry, and Package
tours are the most choosen type for traveling of tourists in Vietnam. This research identify
factors influencing tourist satisfaction to ...
Effects of local food on tourist's recommendations and revisit intentions : The case in Ho Chi Minh city
(International University - HCMC, 2015)
This research studied about the recommendation and revisit intentions of foreign
tourists in Ho Chi Minh city, through their satisfaction with local foods. The author took
the case study in Ho Chi Minh city and proposed ...
The study of factors that affect organizations repurchase intention towards tour choice in Ho Chi Minh City
(International University - HCMC, 2016)
The relationship between perceived values; customer satisfaction and customer repurchase intention of organizations toward tour choice in Ho Chi Minh City (HCMC) was defined in this study. In addition, this study also ...
Critical factors of hotel loyalty program in Luxury Hotels
(International University - HCMC, 2016)
Over the past years, customer retention is recognized as one of key success factor and customer loyalty concept has pervaded several industries (Lewis, 1997). Nasution and Mavondo (2008) proposed that among hospitality ...
Foreign tourists' perspectives on the image of Ho Chi Minh City as a travel destination
(International University - HCMC, 2016)
Ho Chi Minh City, a well-known South East Asia city, has attracted millions
of foreign visitors yearly. However, many opinions from international travelers
shared about their negative issues when they visited this city ...
Antecedents of intention to participate in Nha Trang Sea festival - A study among office staffs in ho Chi Minh City
(International University - HCMC, 2015)
The impacts of perceived service-dominant orientation dimensions on customer satisfaction, leading to repurchase intentions : A study of package tour sector.
(International University - HCMC, 2016)
This study attempts to identify the relationship between six components of
service-dominant orientation and customer satisfaction, and to investigate the effect of
customer satisfaction on repurchase intentions of customers ...
The direct and indirect effects of times of visits, length of stay, push and pull factors on tourist loyalty through the mediation of tourist destination satisfaction - A study of international leisure tourists in Ho Chi Minh City
(International University HCMC, Vietnam, 2014)
The purpose of this research is to examine empirically the causal relationships among travel
motivations, number of visits, length of stay, destination satisfaction and tourist loyalty of
international leisure tourists in ...
The effect of information quality, sensitivity content and time on intention to book room through hotel website: The case of leisure travelers in Ho Chi Minh City
(International University - HCMC, 2016)
Vietnam hotel industry has promising opportunity to growth, but it also witnesses fierce competitive environment. Hotel industry has changed rapidly due to information technology, travelers are using Internet as a tool to ...
Factors affecting international tourists' perceived service quality and return intention: A study in Ho Chi Minh City
(International University - HCMC, 2016)
The problem with Vietnam‘s tourism industry is that visitors no longer interest in coming back after the first visit. This research aimed to measure key factors affecting perceived service quality of international tourists' ...