The relationship between organizational silence, mobbing with turnover intention
Abstract
The research is conducted with the aim to discover the relationship between mobbing, organizational silence and turnover intention of employees in organizations. The data of the research was collected from 350 employees working at private and public sector in 11 companies in Ho Chi Minh City. After delivering questionnaires, the final result the author gathered was 315 valid responses. The data is analyzed by SPSS and AMOS software through Descriptive Analysis, Exploratory Factor Analysis, Confirmatory Factor Analysis and Structural Equation Modeling. The result indicates that there was an important positive relationship between the three elements mobbing, organizational silence and turnover intention of employees. The higher rate of mobbing and organizational silence occur at workplace, the higher rate of employee’s turnover intention. In addition, organizational silence is also found to be increase when mobbing occurs in organizations. According to the research findings, in general, mobbing and organizational silence are two common issues, which occurs between subordinates and subordinates and between subordinates and superiors. And when employees experiences these problems, they will feel uncomfortable, pressure and demotivated when working at those companies and all they intend to quit their current jobs as soon as possible by quickly seeking for the new and better chances.
This research has contributed to the literature of Organizational Silence and Mobbing in Vietnamese context, specifically Ho Chi Minh City. Undeniably, this study still has some weakness and opportunity develop future research.
Keywords: Mobbing, Organizational Silence, Turnover Intention.