Browsing Bachelor of Business Administration, Economics, Finance and Accounting by Subject "Customer services; Customer satisfaction"
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Factors that impact on revisit intention of patients in private healthcare service in Ho Chi Minh city
(International University - HCMC, 2019)This study aims to examine the impact of convenience, service quality, cost perception, word-of-mouth and hospital image, patient satisfaction and patient trust on revisit intention of patients. The sample of this study ...