The impact of person-organization fit, career growth and emotional exhaustion on turnover intention through a mediation of job satisfaction - A study of the millennials in hospitality industry in Ho Chi Minh city, Viet Nam
Abstract
The purpose of this research is to examine the Millennials’ mechanisms of turnover decisions through the evaluation of person – organization fit, career growth, emotional exhaustion and a mediation of job satisfaction in the context of hospitality industry in Ho Chi Minh City. There are 187 valid responses surveyed by distinct service employees who belong to the studied generation and have experienced in this industry.
After conducting some basic approaches, Structural Equation Modeling (SEM) is then applied to confirm whether the data collected are compatible with the proposed research model. The results show that (1) defined hypotheses are not mostly supported due to their insignificance to the fit of model, (2) one new correlation between career growth and turnover intention is explored, (3) all of independent variables together with job satisfaction jointly explain around 59% of turnover intention’s variance.
The implication for both individuals and organizations are also discussed in order to improve the recent circumstance of the industry become better.
Keywords: Person – Organization Fit, Career Growth, Emotional Exhaustion, Job Satisfaction, Turnover Intention, Millennials, Hospitality Industry, Ho Chi Minh city, Vietnam.
Paper type: Research paper