Browsing Industrial and Systems Engineering by Subject "Customer satisfaction"
Now showing items 1-2 of 2
-
Model And Simulate Restaurant's Operations To Improve Productivity And Service Level: A Case Study In Hospitality Industry
(2023)This study presents a family-style restaurant simulation model using the ARENA software to optimize resource utilization, enhance customer satisfaction, and improve service time. Family-style restaurants are characterized ... -
Using Sentiment Analysis Model On Hotel Customer Satisfaction
(2022)Customer satisfaction is one of the most important scales of how good a hotel is. Sentiment analysis on short sentences on the Internet has gotten a lot of interest because of the expanding volume of text online and the ...