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Factors affecting customer satisfaction towards delivery service - Case of Vietnam post in HCMC
(International University - HCMC, 2016)
The main purpose of the study is to find out critical factors that affecting customer
satisfaction towards delivery service of Vietnam Post in HCMC. The conceptual framework
based on theoretical foundation of SERVPERF model ...
Factors that affect customer satisfaction towards the service quality of motorbike care centers in Ho Chi Minh city
(International University HCMC, Vietnam, 2013)
With the purpose of studying factors that affect customer satisfaction towards the service quality of motorbike care centers in Ho Chi Minh city, the research focus on what make customer feel satisfied when they ...