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Analyze customers' satisfaction toward service quality of bus 52 recommendation for public bus transports in HCMC
(International University HCMC, Vietnam, 2012)
Analyze customers' satisfaction toward service quality of bus 52 recommendation for public bus transports in HCMC
Using servqual model to access customer satisfaction in BHD cinema
(International University HCMC, Vietnam, 2012)
From the very first beginning study of Cardozo in 1965 about customer effort, expectation and satisfaction, the term “Customer satisfaction” became well-known in the market practice and academic research. Since then, ...
A study on the customers' satisfaction - The case of Binh Tam LTD Company's transportation quality service
(International University HCMC, Vietnam, 2012)
- To explore the factors effecting on customers’ satisfaction at Binh Tam Ltd
Comp
- To identify the most important factors influencing on customers’ satisfaction.
- To give recommendations for improving customer ...
Customer's satisfaction on travel service at Saigontourist
(International University HCMC, Vietnam, 2012)
Customer satisfaction is an important strategic objective for retail industries.
In order to survive and achieve profitability, retailers need to have a good level of understanding of their customer’s needs ...
Customers satisfaction of Banh Pia Quang Tran in Kien Giang province
(International University HCMC, Vietnam, 2012)
This study aims to investigate factors that affect customer satisfaction towards Banh Pia Quang Tran, a brand new chain in traditional market. Then, with the important findings from the research, the study will provide ...
Evaluate customer satisfaction on product quality and service quality of Phu Nhuan Jewelry (PNJ) stores in Ho Chi Minh City
(International University HCMC, Vietnam, 2012)
This study was conducted to identify the relationship between customer satisfaction and service quality and product quality of PNJ store in HCMC. Besides that, it also examines the impact of the four factors ...