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The influence of product quality and service quality on customer satisfaction - A study of KPHT Gold shops
(International University - HCMC, 2015)
The purpose of the study was to indicate the influence of product quality and
service quality on customer satisfaction and the research also revealed differences
between gender and income with respect to customer ...
The impact of agency cost on firm value: A comparison between private and privatized firms listed on Ho Chi Minh stock exchange
(International University - HCMC, 2015)
This study was carried out to determine the impact of agency cost (proxies are asset turnover ratio and general and administrative expense ratio) on firm value (proxy is Tobin’s Q) of 100 companies listed in Ho Chi Minh ...
Firm performance under balanced scorecard approach and firm value: A case of non - financial companies listed in Ho Chi Minh stock exchange (HOSE), Viet Nam
(International University - HCMC, 2015)
The research was conducted to study the relationship between firm performance measured by using Balanced Scorecard (BSC) approach, and firm value (measured by Tobin’ Q). Specifically, the aim of the study is to measure the ...
Merger and acquisition: case study of M&A between Thac BA hydro power joint stock company (TBC) and refrigeration electrical engineering corporation (REE)
(International University - HCMC, 2015)
The purpose of the thesis is to investigate the impact ofthe acquisition of the Refrigeration Electrical Engineering Corporation (REE) on the target firm, Thac Ba Hydro Power Join Stock Company (TBC). The major result of ...
The effects of job satisfaction on employee turnover intention in LIX detergent joint stock company
(International University - HCMC, 2015)
This research was conducted to examine the relationship of employee’s job satisfaction with turnover intention. It also identifies the impacts of the five factors includes salary, promotion, supervisor, colleagues, and ...
Employee stock ownership plans and corporate performance: An analysis of listed companies in HOSE
(International University - HCMC, 2016)
Impact of internet service on customer satisfaction in Vietcombank - A case study of Vietcombank Binh Tay Branch
(International University HCMC, Vietnam, 2014)
The purpose of this study is to explore the internet banking service dimensions
that will have the impact on customer satisfaction of Vietcombank customers.
A quantitative research is applied with survey questionnaires ...
Determinants of customer satisfaction : An empirical study in fast food franchises in Ho Chi Minh city
(International University HCMC, Vietnam, 2013)
The aim of this study is about to find out how fast food consumers satisfied by their preferred
fast food franchises as well as to explore the most influencing factors of customer satisfaction.
Theoretical framework of ...
Determining factors affect customer loyalty in business-to-business context of Vietnamese information technology companies in Ho Chi Minh
(International University HCMC, Vietnam, 2014)
Customers are key asset of organization and customer loyalty plays important role
in business survival. Especially, in Information Technology (IT) industry, business
customers seem to be easy to switch many suppliers because ...
The key factors affecting the purchasing decision of educational organizations in VietNam
(International University - HCMC, 2015)
Education is the top priority sector of Vietnam government, every year the budget for education is 20% of the total state budget, it is about 6.600 billion VND in 2013 and 6.000 billion VND in 2014. Finding what factors ...