Designing A Reverse Logistics Network To Handle Defected Items: A Case Study Of Scancom Vietnam
Abstract
Modern logistics network today is defined as a two-way network: forward logistics is the
direction from the supplier to the customer, and the reverse logistics is the direction from the
customer back to the supplier. Although in the past, reverse logistics was not given as much
attention as forward logisticsics, nowday, with applications in goods exchange, recycle, repair
or maintenance, reverse logistics is more and more interested by researchers and companies.
Along with the development of the transportation industry, on the contrary, it is becoming more
and more developed, appearing more and able to show its superiority in reducing production
costs and transportation costs as well as improving service quality for customers. In this article,
reverse logistics will be studied and evaluated its effectiveness through the application to the
download network of Scancom Vietnam company. First, a mathematical model is built based
on the output information products that the company offers, thereby calculating the
transportation cost that Scancom needs to pay for a period of time. Then rebuild a new model
using the distribution center, recalculate transportation costs, and test the model's efficiency.
Through that, the research will show the advantages of reverse logistics when applied in the
manufacturing industry. Finally, the study made a number of other suggestions so that further
research could be conducted to clarify the effectiveness of the proposal.