Study and develop an Uber - health application for physician emergence assisitance

Abstract

Uber is one of transportation network which has developed rapidly in the last few years. Uber model is not only applied in the transportation industry but also in others such as shipping, laundry, valet service, meal preparation, … Uber model, which is customer oriented, is widely used nowadays in the service industry. Success of this kind of industry is decided by the customer satisfaction. Healthcare is a field that can take advantage of the Uber model to improve the service and please more and more customer. In this proposed thesis, the main idea is to provide the Uber framework which is the implementation of Uber model under the technical point of view and to apply that Uber framework in a specific case study to build an application called “Virtual Doctor”. This framework contains the main component of the Uber model. The author want to build a general architecture for the other who want to make an “Uber for X” application. “Virtual Doctor” is a demonstration of applying this framework to the healthcare domain As a result, this work proposed a general system architecture of an Uber for X application, specific explanation and some common use cases. The author want to ensure that it contained all of the necessary component of an “Uber for X” application. For demonstration of this framwork, the author has created the “Virtual Doctor” which is an Android application. “Virtual Doctor” acts as a client side connecting to a central server which is a RESTful Web Service. “Virtual Doctor” database is put in the server side and was implemented as MySQL database containing the doctor and patient information and information about the scheduled information between doctor and patient. In brief, Uber model is interesting for those who want to improve the customer satisfaction for their service. This thesis can be considered as a preference for the other who want to build an application like Uber. Developer can take the “Virtual Doctor” as an example of framework application.