Browsing Bachelor of Business Administration, Economics, Finance and Accounting by Subject "Consumer satisfaction; Banking industry"
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The impact of mobile banking service quality on customer satisfaction - A case in Ho Chi Minh city
(International University - HCMC, 2021)For decades, the quality of service has turned into a topic of severe inquiry that has just arisen lately in the form of self-service technology (SST), which implies drastically on how consumers’ interaction with companies ...