dc.description.abstract | Highlands Coffee is the biggest coffee chain in Vietnam with more than 233 stores as of the
end 2018. As the company’s growth reach an unprecedented level for a Vietnamese F&B
chain, the brand must maintain the efficiency of their supply chain in order to meet its
expanding business model: to reach the majority of consumers by delivering high-quality
beverages at affordable price. However, Highlands Coffee is facing a challenge in weekly
fulfillment process of coffee ingredients to their extensive number coffee shops, especially
in Ho Chi Minh City where the brand has the most shops with 92 locations, due to the lack
of proper vehicle routing. The purpose of this project is to find a routing plan with
minimized total traveling distance and number of trucks for delivering coffee ingredients
weekly to all Highlands Coffee's stores in Ho Chi Minh City.
Keywords: vehicle routing problem (VRP); time window delivery; split load delivery; tabu
search heuristics; coffee ingredients. | en_US |