| dc.description.abstract | This research aims to investigate the factors influencing employees' turnover
intention in the hospitality industry in Vietnam following the COVID-19 pandemic. The
factors examined include distributive injustice, compensation, job stress, job insecurity,
and job satisfaction. Data collection involved distributing questionnaires both online
through Google Forms and physically to employees working in 4 to 5-star hotels located
in Ho Chi Minh City. A total of 310 responses were collected and will be processed and
analyzed using Statistical Package for the Social Sciences (SPSS) version 22 for full
studies. Multiple Regression Analysis was employed to assess the significant relationship
between the independent variables (distributive injustice, compensation, job stress, job
insecurity, and job satisfaction) and the dependent variable (turnover intention). The
findings indicate that all five independent variables significantly impact turnover
intention. Distributive injustice, compensation, job stress, and job insecurity have a
positive influence, while job satisfaction negatively affects the dependent variable. The
results of this study can assist hotel managers and practitioners in developing policies to
reduce work stress, distributive injustice, job insecurity, and turnover intention, while
enhancing job satisfaction and compensation for hotel employees. The detailed outcomes
of the research will be further discussed in the subsequent chapters | en_US |
