| dc.description.abstract | This thesis aims to enhance the operational performance of the SGC cross
docking warehouse through simulation and sensitivity testing of various events. With
the management's new improvement targets for fiscal year 2024, the logistics
department of SGC recognizes the need to assess warehouse operations and devise
effective strategies for resource allocation and optimization.
To achieve this, the Arena Rockwell Simulation software is utilized to simulate
and optimize the SGC cross-docking warehouse operations. Real data obtained from on
site visits to the warehouse and interviews with executives contribute to the study's
robustness and validity. Furthermore, Optquest, an optimization tool within Arena, is
employed to determine the optimal allocation of resources. The results reveal a
significant cost saving of 5.8% in labor expenses while maintaining a warehouse
performance above 95%. Additionally, in cases involving special circumstances such as
promotions or holidays, the warehouse may consider renting an overflow facility. | en_US |
