Managing Diversity In The Workplace: Resolving Interpersonal Conflicts In Business Industry

Abstract

This study aims to explore the challenges of diversity management and interpersonal conflict resolution in the business industry. By examining the concepts of diversity management and the impact of interpersonal conflict on business performance, the study seeks to understand the role of effective diversity management in reducing conflict. The theoretical framework proposed by Thomas and Ely for managing diversity will be evaluated, along with alternative methods for managing diversity. In addition, special challenges in managing diversity in virtual teams will be analyzed. The findings of this study will contribute to recommendations to promote an inclusive workplace and foster positive interpersonal relationships within the business industry. This research has the potential to make a significant contribution to the area of diversity and inclusion in the workplace, particularly in the context of the business industry. The research gaps identified in the existing literature highlight the need for further investigation in this article