| dc.description.abstract | Purpose: This study investigates the impact of government social media
interaction and organizational policies on cybersecurity awareness, motivation, and
behaviors among public officials, thus supporting cybersecurity effectiveness in
governmental institutions.
Design/methodology/approach: A quantitative method implemented via
questionnaire distribution was adopted to gather primary data from Ho Chi Minh City
and its surrounding areas in Vietnam. PLS-SEM standing for Partial Least Squares
Structural Equation Modeling is the method that was employed to analyze a collected
dataset of 323 responses and test research hypotheses.
Findings: First, cybersecurity awareness positively impacts information
protection motivation and employee protective behavior. Second, government social
media interaction positively affects cybersecurity awareness and information
protection motivation. Third, a significant positive correlation exists between
information protection motivation and employee protective behavior. Finally,
organizational policies significantly enhance cybersecurity awareness, but they do not
directly affect employee protective behavior; rather, their influence is indirect through
cybersecurity awareness.
Originality/value: This study will make a significant contribution to the
existing literature on cybersecurity in Vietnam, particularly in the behavioral domain.
It focuses on measuring the impact of cybersecurity awareness on protective
behaviors, going beyond merely intentions and attitudes. Additionally, the study
integrates the four components of the Protection Motivation Theory (PMT) into
cybersecurity awareness, providing a more comprehensive measurement that includes
awareness of threat situations and available countermeasures. Furthermore, the
research examines the influence of government social media on cybersecurity
awareness among organizational insiders, offering insights into the effectiveness of
recent government efforts to promote cybersecurity. | en_US |
