An online request tracking and management system

Abstract

This project creates a system that helps send digital requests from students to the office. By creating a website that helps to receive and store student requests. Website will make creating student request easy and convenient. At the same time, the system also automatically sends requests to send related requests to relevant processing units, helping students not need to understand which department handles which problem. Finally, monitoring established requirements in real time can help students know the process and time when their requests can be resolved. Each student has a different way of information being stored on the system and each request available on the system is intended to use the student information to be able to automatically deliver the request where it is needed. Not only helping students but also school staffs in charge of handling student requests, reducing processing time and aggregating everyone's information.