| dc.description.abstract | Purpose - The purpose of this research is to clarify the meaning of
employee engagement and find the factors that have the strongest affect on
employee engagement, thereby helping MB Bank in Ho Chi Minh City implement
effective employee retention.
Design/methodology/approach -The investigator conducted an online
survey including a questionnaire. The results were 298 valid answers and were
processed through SPSS software.
Findings - The conclusion of the study shows that five factors: responsible
leadership, work environment, teamwork, work design and learning &
development all have a positive affect on employee engagement. Moreover, work
design is the most influential factor that makes employees make decisions to stick
with MB Bank in Ho Chi Minh city.
Research limitations/implications - The research was only limited to Ho
Chi Minh City, so it could not be comprehensive. Next, MB employees
participating in the survey were not evenly distributed among branches.
Originality/ Value - The research was conducted with the hope of helping
organizations better understand employee engagement, specifically MB Bank.
Furthermore, it is to accurately determine the factors that positively affect
employee engagement. | en_US |
