dc.description.abstract | Software project often face complex challenges, such as late delivery and
compromised product quality, which can result in increased costs and reduced
customer satisfaction. This research aims to address these issues by identifying and
analyzing significant constraints that hinder effective project management. To
overcome these challenges, the research proposes the use of a discrete event
simulation (DES) model to simulate the software development process and provide
project managers with insights for experimentation and decision-making. The study
employs quality tools and the ARENA simulation application to address the
identified constraints and improve software project management. The research
findings will contribute to enhancing project outcomes, optimizing resource
allocation, and improving customer satisfaction in software development projects. | en_US |