| dc.description.abstract | Cross-docking is a logistics practice that has gained widespread adoption in
warehouse operations internationally. It is particularly embraced by large retailers,
distributors, and e-commerce companies seeking to optimize their supply chain
efficiency and enhance operational performance. Nowadays, fast-paced business
environment, where customers expect quick deliveries and seamless shopping
experiences, cross-docking has become a critical component of supply chain
management. So that, we have researched and improved the traditional warehouse
model to a cross-docking model for Company X. We utilized a cross-docking model
with flexible docks that handle both inbound and outbound trucks. A mathematical
model using constraint programming was proposed to solve the optimal truck-to dock assignment problem. We used real data from the company on Monday, the
busiest day of the week for the warehouse, to simulate and evaluate the company's
operational performance. Additionally, we conducted a sensitivity analysis to
evaluate the model and propose improvements to enhance service quality. The results
indicate that the current warehouse is overloaded and requires an upgrade with
additional inbound and outbound docks to handle the current volume. Finally, we
analyzed the environmental, economic, and social impacts of implementing this
model in practice. | en_US |
