dc.description.abstract | In recent years, the e-wallet which is also known as an electronic wallet has become an
important technology in our modern society. Consumers may quickly acquire services
and things with only several clicks, without having to meet the providers in person or
using cash. The motivation for doing this research is to point out the differences between
two generations, the youth, and middle-aged customers, in their plan to use e-wallet in
Vietnam. The adoption of e-wallet in Vietnam was investigated using the Technology
Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology
(UTAUT) (Venkatesh, Morris & Davis, 2003), with age being the moderator. The
findings showed that while the youth care more about Perceived Usefulness, middle-aged
customers have a stronger effect on Perceived Ease of Use, Trust, Social Influence, and
Perceived Risk. | en_US |