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dc.contributor.advisorLe Van Chon, Van Chon
dc.contributor.authorTrinh, Thi Thuy Trang
dc.date.accessioned2025-03-03T03:32:06Z
dc.date.available2025-03-03T03:32:06Z
dc.date.issued2021
dc.identifier.urihttp://keep.hcmiu.edu.vn:8080/handle/123456789/6899
dc.description.abstractHuman labor is a valuable resource in any sector, especially in the e commerce sector because it plays a vital part in the e-commerce operating process. However, this business is experiencing a labor shortage and a challenge to retain existing young employees. As a result, this study sets out to discover the potential elements that influence the turnover intentions of Generation Z employees, which make up the majority of the workforce in today's economy. Personal dimensions, job involvement, kinship responsibility, job stress, pay, promotional opportunities, and job satisfaction are seven elements that can impact the turnover intention of Generation Z employees. This research aims to see whether the seven elements have a negative or positive impact on turnover intention. In addition, a questionnaire survey with 246 qualified respondents would be done. They are e-commerce employees who are less than or equal to twenty-four years old and have prior job experience in this sector. Following that, the data will be evaluated quantitatively and visualized using SPSS software version 20. I will determine which elements have the most influence and which ones have a positive or negative impact on the turnover intention of Generation Z employees based on the regression results. Some recommendations will also be provided to assist businesses in gaining a clearer view of e-commerce human resources and lowering the turnover rate in this sector.en_US
dc.subjecte-commerceen_US
dc.subjectGeneration Zen_US
dc.subjectjob satisfactionen_US
dc.subjectpromotional opportunitiesen_US
dc.subjectpayen_US
dc.subjectjob stressen_US
dc.titleFACTORS AFFECTING THE TURNOVER INTENTION OF GENERATION Z EMPLOYEES IN E-COMMERCE SECTOR IN VIETNAMen_US
dc.typeThesisen_US


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