THE EFFECTS OF LEADER’S NEED FOR ACHIEVEMENT ON ORGANIZATIONAL LEARNING, ORGANIZATIONAL INNOVATION AND BUSINESS PERFORMANCE IN VIETNAM TOURISM CONTEXT

Abstract

The purpose of this study is to investigate the effects of leadership personality - the leader's Need for Achievement (including Need for Task Achievement and Need for Quality Achievement) on organizational learning, organizational innovation, and business performance in the context of tourism in Vietnam, using McClelland's Needs Theory as a foundation. For statistical studies, the quantitative technique was used, utilizing SPSS 22.0 and SmartPLS-SEM 3.0. The target demographic for this study was employees at the low-middle-top management level, such as CEOs, directors, vice directors, line managers, and supervisors in Vietnam tourist enterprises. The findings revealed that the leader's Need for Quality Achievement, Organizational Learning and Organizational Innovation had an impact on Business Performance. Organizational Learning was significantly influenced by both Needs for Achievement variables. Only the Need for Task Achievement influences Organizational Innovation. Furthermore, the mediating functions of Organizational Learning and Organizational Innovation have been empirically proven to improve the link between Leadership and Business Performance. As a result, this study can give management implications for Vietnam travel businesses looking to better their performance in a chaotic world. Keywords: leader’s Need for Achievement, Organizational Learning, Organizational Innovation, Business Performance