| dc.description.abstract | With the rise of innovation-driven and Industry 4.0 era, knowledge has become the
most important feature in the firm’s value creating process. Academics and
practitioners have been devoting their attention to the study of intellectual capitals for
the last two decades. Intellectual capital is an emerging and fast-evolving concept.
Several reports have supposed that most of the corporate value and the global
wealth are now based on intellectual capital. Scholars have widely recognized that
intellectual capital dimensions including human capital, organizational capital and
social capital, drive innovation, corporate change and social change locally, nationally
and worldwide.
Three separately literature streams developed in this study are intellectual capitals
(ICs), dynamic capabilities and firm performance. There are arguments about the
mediating role of the dynamic capabilities on the impacts of ICs on firm performance
in an emerging market like Vietnam, especially in Information Technology
Communication (ICT) sector. Therefore, one of the purposes of the study is to
examine the mediating role of dynamic capabilities. To examine this potential, this
dissertation tests a conceptual model to explain how three types of dynamic
capabilities -learning, integration, and reconfiguration capability- mediate the impact
of intellectual capital dimensions, including human, social, and organizational capital,
on firm performance. This study, using a sample of 370 Vietnamese firms in the
information and communications technology sector, found that dynamic capabilities
play a mediating role in the relationship between intellectual capital dimensions and
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firm performance. Among dynamic capabilities, learning capability has the most
significant mediating effect. Furthermore, the important roles of human, social, and
organizational capital are addressed due to their direct effects on performance based
on resource-based view theory, as well as their indirect effect via the mediation of
dynamic capabilities. | en_US |
