Browsing Bachelor of Business Administration, Economics, Finance and Accounting by Author "Nguyen, Duy Yen Linh"
Now showing items 1-7 of 7
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The Effect Of Contactless Services' Experiences On Customer's Pleasure, Service Quality, Perceived Value, Satisfaction And Repatronize Intention In Hospitality Industry
Hua, Ngoc Nghi Lam (2023)Companies and customers have been forced to adapt and use additional technical solutions like e-commerce, e-wallets, and QR codes since the epidemic began. Even amid lockdowns or travel restrictions, technology saves ... -
How youtube travel vloggers affect tourists' intention to visit destinations in Vietnam
Nguyen, Vu Hieu Nghia (International University - HCMC, 2020)With the exquisite landscapes, Vietnam tourism is well-known to the world by its natural charm and the hospitality of its citizens. In 2019, tourism sector is reaching its target of attracting nearly 20 million international ... -
The Impact Of Coffee Shop's Servicescape On Customer Loyalty After Covid Pandemic: The Case In Ho Chi Minh City
Mai, Ton Thien Huong (2022)Although the worldwide economic crisis due to Covid pandemic, the amount of coffee shops used for social and cultural exchanges is increasing, and they have become an essential part of people's daily lives in latest days. ... -
The Influence Of Positive Service Encounter On Word Of Mounth, Switching Intentions, And Willingness To Pay With The Mediation Of Hedonic Dining Experiences: The Study Of Casual Dining Restaurant In Ho Chi Minh City
Nguyen, Bao Han (2023)Purpose – The purpose of this study is first to examine the relationship between positive service encounter and hedonic value in dining experience; second is to uncover the direct effect between positive service encounter ... -
Perception of work environment affects employee performance in hotel settings - The case of millennials in Ho Chi Minh city
Tran, Thi Kim Ngan (International University - HCMC, 2020)In recent years, luxury hotels and the lodging sector as a whole have witnessed the noticeable change in service provision strategy, especially their human resources. To get a deep grasp of their employees, there were tons ... -
Relationship Between Working Hour And Job Performance In Vietnam Hospitality Industry
Nguyen, Thi Mai Thi (2022)We investigated whether job satisfaction mediates the relationships between working hours, occupational stress, and job performance in this study. Furthermore, we investigated whether working hours could help to mitigate ... -
Spiritual Well-Being And Religious Commitment To Customer Satisfaction And Loyalty In Vietnam Religious Tourism-The Case Of Ba Den Mountain
Nguyen, Thi Hai Van (2023)This thesis aims to examine whether there is any effect of Religious Commitment, Spiritual Well-being on the Satisfaction and Loyalty of customers who have traveled and experienced Ba Den Mountain tourism. Besides, the ...