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Now showing items 151-160 of 191
The impact of ethical sales behavior on customer loyalty : The case study in Procter & Gamble company in Vietnam
(International University HCMC, Vietnam, 2014)
During the period of internship, I observed many unethical activities from
representatives of P&G Company at Metro supermarket toward customers. Many
customers discovered the truth and they complained a lot to the company. ...
Evaluating service quality and customer satisfaction in Bao Viet insurance corporation
(International University HCMC, Vietnam, 2014)
Nowadays, insurance companies in Vietnam compete each other to be a strong and good
reputation. The challenge for insurance sector in Vietnam remains the same that is to
bring innovative solutions to client while making ...
The Effects of Service Quality to Customer Satisfaction and Customer Loyalty – A study of ADSL service in Ho Chi Minh City
(International University HCMC, Vietnam, 2013)
The main objective of this study examines the factors that impact to the service quality to customer satisfaction and customer loyalty by empirical research through customer who use ADSL service ...
The effects of perceived price, brand image and leisure attachment on value and purchase intention in relation to imported ice-cream stores in Ho Chi Minh city
(HCMC - International University, 2015)
The demand for ice cream in Vietnam continued to increase gradually in the recent years. Ice
cream products have been launched in a greater variety in terms of flavor, sizes and services. More
and more ice-cream stores ...
Evaluating the customer satisfaction toward service and food of sushi maru
(International University - HCMC, 2016)
Sushi Maru is a popular Japanese restaurant and I am one of three co-founder of this brand. The aim of this research is to explore the factors which are making important influence on the customer satisfaction in Sushi Maru, ...
Evaluate factors having impacts on customer confidence about food safety in Ho Chi Minh city
(International University HCMC, Vietnam, 2014)
This research is conducted to understand the level of customer’s confidence about food
safety and find out how trust in management of competent Government agencies and
actors in supply chain, food testing machine, words ...
Enhancing customer service quality of the job site http:// vinahr.com
(International University HCMC, Vietnam, 2011)
Customer service and support application of a website are more critical than in conventional sale, since customer and merchants do not meet face-to-face. A company that can respond the needs of customer, ...
Evaluating employee's job satisfaction in ALA Vietnam
(International University HCMC, Vietnam, 2011)
The purpose of this study was to investigate the impact of motivation on job satisfaction of s t a f f employed by A IA V i e t n a m . Data was collected using a questionnaire that was randomly ...
Evaluating factors that affect young consumers' purchase intention toward organic cosmetics in Ho Chi Minh City
(International University HCMC, Vietnam, 2014)
The purpose of this study is to measure the young consumers’ purchase
intention for organic cosmetics products in Ho Chi Minh City, identify important factors
affecting this purchase intention and provide marketing ...
Evaluate customer satisfaction on product of Starbuck in HCM city
(International University HCMC, Vietnam, 2013)
This study was conducted to evaluate customer satisfaction on products oof Starbucks in Ho Chi Minh city .Emphasis of the research is to illuastrate the relationsnhip between three levels of product such as Core product ...