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Perception of work environment affects employee performance in hotel settings - The case of millennials in Ho Chi Minh city
(International University - HCMC, 2020)
In recent years, luxury hotels and the lodging sector as a whole have witnessed the noticeable change in service provision strategy, especially their human resources. To get a deep grasp of their employees, there were tons ...
Factors affecting employees' intention to provide honest upward ratings
(International University - HCMC, 2020)
Organizations are now changing from merely traditional top-down feedback communication to including a more unusual but effective type of feedback which is delivered upward. Recent research has made several attempts to gain ...