Barriers to knowledge sharing - An empirical study in software industry in HCMC

Abstract

Knowledge is critical resource and the source of competitive advantage of companies. It is very hard to capture, utilize and share because most of it is stored in people’s mind and embedded in processes, technologies and systems. Knowledge sharing is the main way to make employees’ knowledge become more applicable and profitable knowledge. Then it becomes company’s intellectual property. This research investigates the difficulties of knowledge sharing which is caused by many barriers. The survey of 204 employees in more than 60 Software companies in Ho Chi Minh City is collected in this empirical study. This study applied the structural equation modeling (SEM) to investigate the research model. The result shows that barriers come from strategy, facility, technology and individual employees. Although there are still many barriers, most of employees in Software industry share their knowledge with colleagues. Keywords: Knowledge sharing, Knowledge sharing barriers, Software industry