Scheduling Workforce For Multiple Securiry Gates

Abstract

To most manufacturers in Vietnam, planning out the working shifts, day-off timetable and even workforce sizes are generally manmade. This practice is time-consuming, and it requires a great amount of effort. Furthermore, numerous constraints might not be considered very well. This study presents a two-stages workforce scheduling approach for security guards at motor traffic gates. In the first stage, manpower requirements are determined based on workload variations for each gate. In the second stage, a mathematical model is constructed to boost the effectiveness of the different work shifts to satisfy the staffing requirements of each gate. The objective is to minimize the total laboring cost of two types of security employees: guards and supervisors. This model considers multiple employee types, multiple shifts, and multiple locations as inputs. Moreover, the maximize flexibility, each employee can work at different gates during different shifts.