| dc.description.abstract | To most manufacturers in Vietnam, planning out the working shifts, day-off timetable and
even workforce sizes are generally manmade. This practice is time-consuming, and it
requires a great amount of effort. Furthermore, numerous constraints might not be
considered very well. This study presents a two-stages workforce scheduling approach for
security guards at motor traffic gates. In the first stage, manpower requirements are
determined based on workload variations for each gate. In the second stage, a
mathematical model is constructed to boost the effectiveness of the different work shifts to
satisfy the staffing requirements of each gate. The objective is to minimize the total
laboring cost of two types of security employees: guards and supervisors. This model
considers multiple employee types, multiple shifts, and multiple locations as inputs.
Moreover, the maximize flexibility, each employee can work at different gates during
different shifts. | en_US |
