Workforce Scheduling Problem: A Case Study Of Intel Vietnam

Abstract

The application of scheduling methods is vital to develop an optimal solution to a realworld workforce scheduling issue. This paper addresses the scheduling problem domain from cost-saving projects, which play an important role in maintaining business operations during the period of world economic crisis. Two main objective functions are minimizing the overall hiring, firing and training cost and optimizing the coordination of scheduling for employees while minimizing the difference of total working hours between employees. The main resource as well as the main constraint is skilled-workforce. The mathematical model of phase 1 is developed to propose a feasible solution for the first objective. Besides, phase 2 includes a mathematical model giving solutions for the second objective. All models of two phases are solved by CPLEX software to find out the optimal solution.