Investigating students' acceptance of mobile learning system in higher education: A case study of Vietnam national university Ho Chi Minh city

Abstract

This study focuses on university students' acceptability and use of mobile learning systems. It focuses on their behavioral intentions and the factors influencing adoption, centered on students' experience at VNU-HCMC when using LMS. A survey was administered to a specific group using the Unified Theory of Acceptance and Use of Technology (UTAUT), and statistical techniques such as hypothesis testing and mediation analysis were used for data analysis. According to the findings, the UTAUT elements of achievement expectancy, effort expectancy, social factors, and facilitating conditions substantially influence students' behavioral intention to use the Learning Management System (LMS). Furthermore, an essential positive connection between students' behavioral intentions and their actual use of the LMS has been discovered. The study also emphasizes the significance of experience and gender in mediating the relationship between social effects and behavioral intention, with experience partially mediating and gender entirely mediating that relationship. These findings add to current knowledge by verifying the UTAUT model, stressing the relevance of its dimensions in predicting behavioral intentions, and shining light on the impact of individual variations and contextual circumstances. The study's practical implications help educational institutions, legislators, and system developers choose appropriate LMS platforms and design effective products that meet students' needs and preferences. Overall, this study adds to our understanding of technology acceptance in higher education and provides valuable insights for stakeholders involved in implementing mobile learning systems.