Browsing Bachelor of Business Administration, Economics, Finance and Accounting by Title
Now showing items 2072-2091 of 2340
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Service convenience and customer satisfaction : A study at foodcomart convenience stores in Ho Chi Minh city
(International University HCMC, Vietnam, 2012)Along with the rapid economic development in many aspects nowadays, parallel with positive changes in legislation, retail environment in Vietnam has a significant change and it is considered ... -
Service quality and customer satisfaction in coffee shop-based service industry : A case study of many different tastes company
(International University HCMC, Vietnam, 2012)Service quality and customer satisfaction in coffee shop-based service industry : A case study of many different tastes company -
Service Quality and Customer Satisfaction in Convenience Stores : Case study of family mart in Ho Chi Minh City
(International University HCMC, Vietnam, 2013)This research is conducted in order to develop a model measuring service quality of Family Mart convenient store, and study the impacts of the stores’ service quality on their customer satisfaction. The ... -
Service quality and customer satisfaction of Nnice karaoke system in Ho Chi Minh city
(International University HCMC, Vietnam, 2012)This thesis is aimed to measure customer satisfaction of Nnice karaoke system. The main problem of this study was whether customers are satisfied with service quality of Nnice karaoke or not. ... -
Service quality and customer satisfaction on study abroad consultancy center. The case study of istudent
(International University HCMC, Vietnam, 2010)This research aims to achieve 3 main goals. Firstly, the study on service quality perceived by customers is conducted to measure the service quality of iStudent in previous times, as well as understanding the ... -
Service quality improvement to increase competitive advantages of B2B firm, case study of stanbee ltd., in Vietnam
(International University HCMC, Vietnam, 2012)The world footwear industry is growing sharply in recent year. Big corporations and big footwear brands are seeking out low-cost production opportunities in developing countries by contracting ... -
Service quality in gaining customer satisfaction toward Vietinbank, Ho Chi Minh City
(International University HCMC, Vietnam, 2014)Currently, Vietnam's banking system as well as the commercial banks are facing fierce competition for providing services with foreign banks. This problem became the pressure on Vietnam Joint Stock Commercial Banks increasingly ... -
Service quality in higher education - Applying hedperf scale in Vietnamese universities
(International University - HCMC, 2019)In recent years, higher education sector has developed more and more dramatically. Thus, students will have a wide range of choices in pursuing their tertiary education. To survive in this significantly competitive market, ... -
Service quality in post office - Case of Buon Me Thuot post
(International University HCMC, Vietnam, 2010)The study is done in order to help Post Office recognize the elements which effect customers’ satisfaction; and from that Post Office can see what they need to do to meet customers’ requirements. Purposes ... -
Service quality toward customer satisfaction on fashion retailing system in Vietnam, the case of Ninomaxx (Viet fashion company) in Ho Chi Minh city
(International University HCMC, Vietnam, 2012)This thesis is aimed to measure the customer‟s perceptions toward retail service quality of Ninomaxx through its fashion retailing system. The main problem of this study was whether customers are satisfied with ... -
Shopping habits and factors affect consumer preference at weekend sale fairs in Ho Chi Minh City
(HCMC - International University, 2015)Weekend sale fairs is now becoming a shopping trend in Viet Nam, especially in Ho Chi Minh City. It becomes very popular and receives good respond from young shopaholic. There are over ten weekend sale fairs in Ho Chi Minh ... -
Social capital dimensions affecting on knowledge sharing attitude and quality - The case of Ho Chi Minh city
(International University - HCMC, 2019)As remaining knowledge contributes to the companies' stable development, knowledge management has become a critical concern to many modern managers. In this research, knowledge sharing will be studied on two aspects: ... -
Social capital, knowledge sharing and firm operational performance - The case of SMEs in Ho Chi Minh city, Vietnam
(International University - HCMC, 2020)The aims of the study is to investigate what and how dimensions of social capital and types of knowledge sharing affect SMEs operational performance. Specifically, the research considers social capital as an important ... -
Social capital, knowledge transfer, innovation and firm performance - The case of Vietnam
(International University - HCMC, 2018)This study investigates how dimensions of social capital namely network ties, trust and shared vision affects knowledge transfer, how knowledge transfer then influences innovation and how innovation finally impacts firm ... -
Social enterprise model in online education to upgrade knowledge for Vietnamese youth
(International University HCMC, Vietnam, 2013)The purpose of this research is to build a social enterprise model in online education to upgrade knowledge for Vietnamese youth. To accomplish this, the researcher posted three research ... -
Social influences on adolescent smoking in Vietnam
(HCMC - International University, 2015)Tobacco use or cigarette smoking is one of the top concern of Vietnamese government in public health sector which is considered as a negative impact on people health both smoker & non-smoker. Adolescent smoking rate is ... -
Social media advertising features influence consumers' purchase intention - A case of Starbucks in Vietnam
(International University - HCMC, 2021)This study is performed to explore the main facets of advertising on social media sites that could affect consumers’ buying intentions for Starbucks goods in Vietnam. On the basis of the extending Unified Theory of Acceptance ... -
Social media use and impact in the travel planning process
(International University - HCMC, 2017)Through an experimental review among explorers, this paper shows a thorough perspective of part and effect of online networking in general travel arranging process: Some time recently, during and after the trip, giving ... -
A solution to motivate employee: the case of Phu My Fertilze and chemicals Plant
(International University HCMC, Vietnam, 2013)A solution to motivate employee: the case of Phu My Fertilze and chemicals Plant -
Solutions to motivate student part-time employees : Case: Promotion girls at OMG Vietnam
(International University HCMC, Vietnam, 2014)Student part time employees are emerging as the main labor force at the sector of service. They play the important role in interaction with consumers and bring revenue for the company. Therefore, how to make them feel ...