The Impact Of Green Human Resource Management On Environmental Performance In Vietnam's Hotel Industry, Considering Factors Such As Green Employee Behavior And Green Innovation

Abstract

Environmental concerns are always a pressing issue regardless of any industry. Among them, the hotel industry is known for its heavy resource consumption and the generation of significant waste and pollution. Not to mention the impact on the community, the environmental performance of hotel firms is seriously affected. Thus, research in this area serves as valuable empirical evidence to uncover the driving forces behind environmental performance and propose suitable solutions for the specific conditions of the hotel industry in Vietnam. This study focuses on the correlation between green human resource management (GHRM) and environmental performance (ENP), including the influence of green innovation (GI) and green employee behavior (GEB) by employing Resource-Based View, Stakeholder, Social Exchange, and Ability-Opportunity-Motivation theories. Design/Methodology/Approach: The study employs a quantitative methodology by distributing an online questionnaire to employees working in hotel firms located in Ho Chi Minh City and Vung Tau. To analyze the collected data, Smart-PLS 4 software is leveraged, and PLS-SEM approach is applied. Findings: Out of 110 acceptable responses, the research findings indicate the vital impact of GHRM on improving the ENP of hotel firms. In this relationship, GEB is identified as having a mediating effect. Effective GHRM practices encourage employees to perform GEB, thereby contributing to the impact on ENP. Additionally, we also found that GI does not significantly influence GHRM and ENP in the context of hotel firms in Vietnam. Implications: The study contributes to the findings of previous research on the positive relationship between GHRM and ENP, including GEB. The findings imply the importance of effective GHRM practices from the early stages to motivate employees to behave and perform tasks that benefit the ENP of hotel firms. ix Limitations/Future research: The current study was conducted in a specific context, over a short period, with a reasonably small sample size and a limited number of examined variables. Future studies should broaden the perspective by exploring the research model in different industry contexts and in other countries. Additionally, it is recommended to consider a larger sample size and incorporate additional other variables into the current model